Every package, one tracking view
Inbound from suppliers, outbound to customers, across four carriers — plus marketplace orders whose tracking is pulled in automatically. One dispatcher, one status feed.
What it does
Inbound and outbound, normalized
- One tracking dispatcher routes any tracking number to the right carrier and returns a normalized status.
- Inbound shipment tracking ties supplier packages to invoices so you know what’s arriving and when.
- Outbound tracking follows customer shipments through to delivered, feeding delivery emails.
- Marketplace buyer-tracking auto-pull imports tracking from eBay orders on a recurring sweep.
- Optional aggregator (EasyPost / AfterShip) covers gaps like USPS-inbound and FedEx/DHL in a single key.
| Carrier | Outbound | Inbound |
|---|---|---|
| UPS | Yes | Yes |
| USPS | Yes | Via aggregator |
| FedEx | Yes | Yes |
| DHL | Yes | Yes |
| eBay buyer orders | Auto-pulled on a recurring sweep | |
Integrations
| Integration | Required |
|---|---|
| Carrier APIs (UPS/USPS/FedEx/DHL) | Per carrier used |
| eBay Trading API | For buyer-tracking pull |
| Aggregator (EasyPost/AfterShip) | Optional |
| MariaDB | Yes |
In practice
One board for every package
| Tracking | Carrier | Dir. | Status |
|---|---|---|---|
| 1Z…4A19 | UPS | Out | Out for delivery |
| 9405…7732 | USPS | Out | Delivered |
| PO RM-2841 | FedEx | In | In transit · ETA Mon |
| ebay-7741 | USPS | In | Delivered |
Inbound supplier shipments and outbound customer orders, side by side.
Inbound and outbound, one view
The top row is a customer order out for delivery on UPS — when it lands, the delivered status fires the delivery email and a review request. Below it, an inbound purchase order from a supplier on FedEx shows its ETA, so receiving knows what’s coming.
The eBay row was never keyed in by hand — buyer tracking is pulled automatically from the marketplace on a recurring sweep and normalized into the same board, whatever carrier the seller used.
- Supplier ETAs feed receiving and purchasing
- Delivered status triggers customer comms
- Marketplace tracking pulled in, no manual entry
Turn tracking into customer comms
Delivered status triggers transactional and review-request emails automatically.
Email automation → See plans